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US SHIPPING

Standard Delivery

  • Standard delivery arrives within 5-8 business days (this does not include the two days needed to process your order), but may take up to 10 business days from date shipped, except for holidays.  Any orders placed during our sales events may take an additional 1-2 days to fulfill before being shipped.
    Please note for first class (standard ground) tracking information is not available.  Once the package is delivered your tracking information will reflect the delivery notification. Please note- standard packages are not insured and the client takes full responsibility to file a claim with USPS if lost/damaged.  
  • Standard delivery includes Alaska, Hawaii, and U.S. territories.  Package will arrive within 5-8 business days, Please allow an additional 3-7 business days from the shipped date for international orders

 

Priority Mail Delivery

  • Priority Mail delivery arrives within 3-4 business days (this does not include the two days needed to process your order).  Please note this delivery timeframe cannot be guaranteed. Orders are usually shipped within 24 hours of order date and orders usually arrive within 3-4 business days once shipped.  The delivery dates cannot be guaranteed, if you need your order by a specific date, express shipping is the only guaranteed shipping method. Any orders placed during our sales events may take an additional 1-2 days to fulfill before being shipped. 

 

Express Mail Delivery

  • Express shipping orders are placed Monday through Friday, except for holidays, before 3:00 PM EST or 12:00 AM PST and will usually arrive within 2-3 business days from the shipped date.  We require 1 full business day from order date to process and fulfill your order.  Your order ships the next business day once fulfilled and will require 2 business days for delivery.
  • Express shipping orders placed Monday through Friday after 3:00 PM EST, 12:00 AM PST or on weekends and holidays will usually arrive within 3-4 business days from the shipped date.  We require 1 full business day from order date to process and fulfill your order.  Your order ships the next business day and will arrive within 2 business days.
  • Any weeks in which there is an observed holiday please allow an additional business day for delivery.
  • Express shipping is NOT available for Alaska, Hawaii, U.S. territories
  • All Express packages will require SIGNATURE upon delivery

 

DELIVERY TIME ESTIMATE:


To estimate when a package will be delivered, the following points should be considered:

  • Credit card authorization and address verification must be received prior to order processing. Processing may take up to 48 hours.
  • Orders with Out of Stock item(s), may take an additional 2 to 5 business days to process & ship.  You may receive an email notifying the item is completely out of stock.
  • Please take weekends & holidays in to consideration.

TRACKING YOUR ORDER:

As soon as your order has been processed and shipped, an email containing your tracking number from USPS will be sent to your e-mail registered on our shopping site. If you do not receive the shipping confirmation email within 3 to 5 business days from your order date please do not hesitate to contact us using the link at the bottom of our page.

Note to Customer: We cannot be responsible for items in the event that you are out of town and there is valid proof of delivery.

 

All packages are insured via USPS.  However, if a claim is necessary you maybe required to complete the claims process via USPS.

 

*Some packages may require a signature for the addressee

 

ADDRESS CHANGES:

Please note we cannot make any address changes when using paypal checkout as they require we send it to the address entered upon checkout.  

Any other address changes will be subject to approval, as there must be verification that the shipping address requested corresponds to the information of the card holder.

 

 

 

INSTORE PICKUP:
 
If you've chosen INSTORE pickup as an option, please allow 3-4 full business days (not including order date) for your order to be processed and made available at the store selected.  We will email you once it has been completed and is ready for pickup.  You must provide I.D along with the card used at the time of your order.  We cannot allow anyone but the purchaser to pickup the order.   If someone else is picking up your order, you must send an email to the girls@shoplunab.com from the email address registered on your shoplunab.com account.  Clearly state your name and who you are authorizing to pick up your order. 

 

 

  

INTERNATIONAL SHIPPING

 

 

 

 

Custom Fees:

We are NOT responsible for any custom fee's required to be paid once delivered.  Please check with your postal service on any Fee's you may have to pay before placing your order.  We will not refund any shipping charges if a package is sent back due to fee's not being paid or for any unclaimed packages.   You will be charged a restocking fee of 25% for any items sent back due to non payment of custom fees.  If the package is sent back and received past the 21 day return policy you will be issued a credit for use on your next order, we will not issue a refund for any orders received past the 21 day return policy.